FAQ
Good to know.
Everything you need before you book — if something's still unclear, we're always happy to help.
What's included in a booking?
Every package includes the booth, an on-site attendant, your choice of backdrop, premium props, a custom-designed photo template, unlimited sessions, and full professional setup and takedown. Gold also includes unlimited on-the-night prints.
How far in advance should I book?
We recommend reserving as early as possible — popular dates, especially weekends and wedding season, can fill months ahead. That said, we'll always do our best to accommodate last-minute requests, so reach out anytime.
What areas do you cover?
We proudly serve Toronto and the Greater Toronto Area. Hosting your event further out? Let us know the location and we'll happily provide a travel quote.
How much space do you need?
An area of roughly 8 × 8 feet works perfectly, ideally near a standard power outlet. We're flexible and can adapt the setup to suit your venue — just let us know what you're working with.
How do guests receive their photos?
Instantly. Guests can send their photos to themselves by QR code, text or email the moment the session ends. On the Gold package, high-quality 2 × 6 prints are produced on the spot to take home.
What is your cancellation policy?
We understand plans change. Reach out as soon as you can and we'll work with you on rescheduling or cancellation — full terms are shared on your booking confirmation.